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1. What products do you offer?
We specialize in creating custom pet portraits using advanced AI technology, designed to capture your pet’s unique personality. You can choose from:
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Digital Portrait – A high-resolution digital file delivered straight to your email.
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Framed Portrait – A professionally printed and framed artwork shipped directly to your door.
2. What sizes are available for framed portraits?
We offer four standard frame sizes to suit any space:
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5" x 7"
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8" x 10"
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11" x 14"
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18" x 24"
3. What frame color options are available?
Customize your portrait with one of our premium frame finishes:
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White Frame
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Black Frame
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Natural Wood Frame
4. What type of photo should I upload?
For the best results, please:
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Upload a clear, high-resolution photo of your pet.
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Use a well-lit image that showcases your pet’s face and personality.
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Avoid blurry, dark, or low-quality photos.
5. How do I customize my order?
Ordering your custom portrait is simple:
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Upload Your Pet’s Photo – Choose a clear, high-quality image.
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Personalize Your Portrait – Add your pet’s name or special details during checkout.
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Select Size & Frame – Choose from our available sizes and frame colors.
6. How long will it take to receive my order?
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Digital Portraits – Delivered via email within 2–3 business days.
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Framed Portraits – Processing time is 1–2 business days; U.S. shipping typically takes 5–7 business days.
7. What format are digital portraits delivered in?
Digital portraits are sent as high-resolution JPEG or PNG files, ready for printing or sharing online.
8. Can I include multiple pets in one portrait?
Absolutely! We can create portraits featuring multiple pets. Simply upload a clear photo of all pets together, or contact us for custom arrangements.
9. What if I’m not satisfied with my portrait?
Your satisfaction is our priority. If you are not completely happy with your portrait, contact us within 7 days of delivery, and we’ll work with you to make it right.